David Wolfe

Columbia, SC

dwolfe@mail.com

(803.386.9679)

(803.760.8536)

CAREER OBJECTIVE

Acquire a challenging opportunity with an organization that encourages growth and rewards excellence in

providing outstanding service and expert solutions. If the right opportunity exists, I would consider relocating back to

the Rocky Mountain states.

PROFESSIONAL SUMMARY

Expansive understanding and experience in network support, technologies, and infrastructure, including

data, voice, video and security. Competent design, systems integration and support expertise for LAN and WAN

applications via wired and wireless technologies, including UTP, coax, fiber, WiFi/802.11x, and RF (e.g., microwave,

satellite, cellular, etc).

Aggregate 20 years experience in Electronic Engineering including Semiconductor Design & Verification,

R&D, System Engineering, Technical/Applications Support, Training, Quality Systems, Manufacturing and

Management. A culmination of business acumen and foresight, along with a working philosophy that advocates

partnerships, synergy and achievement, I endeavor to contribute my diverse experience and exceptional problem

solving skills towards the delivering of efficient/innovative solutions and expert services.

EMPLOYMENT HISTORY

Independent Contractor

7/13 to current

Currently providing network installations and field support for SMB & National accounts (e.g., Walmart, HH Gregg,

Target, national franchises, etc). Support include installation/debug of WiFi/802.11x systems, demarc/T-1 extensions,

new product or OS roll-outs, carrier circuits for network redundancy or cut-overs, break-fix support (desktop,

notebook, etc), VoIP, Digital Displays, Site Surveys, and Structured Cabling (copper, fiber).

International Electrical Inc

10/12 to 6/13

Site foreman for all communication and network installation services for large, multi-building AIT Barracks Complex.

Design and installation support included cooper and fiber underground (OSP) services, inside data comm, telephone,

broadcast/training video, fire alarm, mass notification, CCTV and intrusion/access control system installations.

TeamView/CompuCom

Support.com

9/12 to 10/12

Field Support for Cisco VoIP network conversation for Doctors Care, a statewide (60+) urgent and primary care

provider. Support efforts included site surveys, equipment installation & circuit (MetroE MPLS) cut-over.

2/12 to 8/12

Provided online Xfinity Signiture Support, Comcast's premium (paid) technical support group. Areas of technical

support includes Ethernet/WiFi Networking support, Router/Firewall/Security configuration, Convergence (e.g., Home

Theater, Smart Phones, Tablets, Game Systems, Media Servers, etc), virus/malware removal, browser/email

support, application support, and customer training.

Worldwide Technical Services

Teleperformance

9/10 to 3/12

Dell Certified Systems Engineer (209475). Provide part-time field service support for Dell servers, workstation &

notebook systems.

2/09 to 7/10

IT/Desktop & Network Support Engineer

Provided LAN, WAN, Telephony & Video Network support for 340 seat Call Center. The 700 person facility also

includes 2 large Training Rooms and Conference Rooms. Also provided peripheral network support to centers

located in (3) Mexico and (1) San Salvador. WAN included Cisco Firewalls, Routers, Switches, MS Enterprise

Server, Asterisk/Trix-Box VoIP Server, connected via multiple DS3, T1, MPLS, and broadband (DSL & Cable)

circuits. Supported RAD VMUX & Megaplex (360 station) telephone system.

DW Resume… Pg 1 of 4

Call-Tech Communications / Teleperformance

11/03 to 2/09

Provided part-time, in-house “Tier 2/3” level Technical Support for a major business-class and residential broadband

Internet ISP. Responsibilities included technical support for all Tier 1 and 2 Help Desk agents, Customer Retention

agents and Supervisory personnel. Other services provided included ad-hoc and up-training sessions focusing on

SOHO/SMB network configurations (e.g., Single/Multi-Static IP configurations, Address/Port Mapping, Wi-Fi/802.11x,

NAT/PAT, DNS, DHCP, SMTP/POP/IMAP Mail, TCP/IP, VPN, RDP, etc) for Windows and Macintosh based

operating systems. Basic consultative level support of 3rd party routers/firewalls. Regularly worked with NOC group,

Presidential Support, & Major Account Management. In addition to providing SME & consultative support, I was the

escalations path for complex network issues, chronic callers, and major/critical account issues.

OnDemarc Inc., - Contingent & General Sub-Contractor

8/95 to 2008

Extensive installation, configuration and design support for data networks including Low Voltage-Structured cabling,

WAN conversions, IP-Telephony, A/V distribution, Fire Alarm, CCTV/Security and Access Control Systems.

Commercial cabling work included both new and existing construction (e.g., rough-in, pre-wire, tag/tone, termination,

test, cut-over, etc). Experienced with Low Voltage design, installation practices and cabling standards, including

ANSI, EIA/TIA, and BICSI. Member BICSI (Building Industry Consulting Services International), SCTE (Society of

Cable Telecommunications Engineers). Certified HAI (Home Automation Inc.) Controller installer, HDMI Certified,

and OSHA/Confined Space certified (Underground Manholes).

Solicited various (RFP/RFQ) and subcontract network design, support, installation and cabling services for

commercial networks (LAN, WAN, Intranets, etc.), video (e.g., CCTV, NTSC, IPTV), audio (intercom, distributed

music), and telephony (e.g., POTs, ISDN, T1, Cisco VoIP, etc) systems via Cable, DSL, Fiber Broadband, WiFi/802.11x,

ISDN, Frame Relay, MPLS, VPN, T1, and DS3. Work also includes basic setup and configuration of

dedicated routers, switches, firewalls, servers, workstations, and applications support.

---- Partial Sub/Contract List ---AT&T-British

Telephone / Best Buy

Sub-contract installation of Cisco VoIP in BestBuy stores throughout SC, NC. GA, and VA.

Associated Communications Cable/various

Sub-contract commercial satellite and network installs and upgrades for 2-way VSAT commercial and enterprise

applications for major multi-site corporate accounts (e.g., Dollar General, Block Buster, Sunoco, Cendent Hotels,

Cracker Barrel, Choice Hotels, Golden Corral, Napa Parts Stores, Sears, etc.). Commercial VSAT providers include

Hughes/HNS DirecWay, Gilat/SpaceNet and Connexstar using the smaller 75cm to 1.2m VSAT antennas. HNS &

SpaceNet certified.

Amerilink / M-Com Inc / Time Warner

Sub-contract commercial cabling installations for MSO (Time Warner Cable) MDU/MTU applications, primarily for

CATV, HDTV, Broadband Cable, and VoIP applications. Installation sites include MDU/MTU and hospitality sites.

Various Government Agency Contract Support Services:

SC Emergency Management Division, Office of Adjutant General

3-month grant providing emergency communications assessment and emergency support, including the integration of

satellite telephony into the PABX system, server upgrade for satellite IP connectivity, and recommendations for

backup/alternate intra and inter-building communications, including data, video and telephone via copper and fiber

circuits.

Office of Information Resources, State of SC.

Provided design, installation & training support for the South Carolina’s mobile Emergency Communication Vehicle

(ECV). The fully self-contained 40' bus includes an integrated on-board digital PBX Telephone switch, GPS tracking,

video distribution system, a 10/100BaseT LAN/WAN and a multitude of radio (UHF, VHF, HF, HAM, 800Mhz, Aircraft,

Nautical, etc.) systems. Utilizing satellite, cellular (AMPS), and wireless radio technologies, the design provides the

capability to furnish local emergency voice, data and video communications. The $400k+ project was one of three

recognized programs for the Governors Award and was one of the first self-contained/self-sufficient mobile

emergency communication systems in the US with such diverse capability.

DW Resume… Pg 2 of 4

Dept. of Labor, Licensing and Regulation, SC Fire Academy, State of SC.

Provided the design and installation support to enhance the National Fire Academy’s training facility. The existing

facility was expanded to include the distribution of CATV system and the agency's onsite training/studio & campus

facilities. The enhancement also provided integration and connectivity capability to broadcast (distant learning)

training sessions via S/M and M/M fiber connection to a microwave site which could remotely be switched onto a

satellite network.

Office of Information Resources, Network Operations, State of SC.

Initially provided field engineering support for the reconfiguration of SC's ETV statewide microwave broadcast

network. Primary duties included the redesign/reconfiguration of their 6Ghz multi-channel digital audio and analog

video broadcast system. The 30+ site reconfiguration ultimately provided Distance/Instructional Learning to many

state-supported learning institutions (e.g., K-l2, University, Hospitals) via microwave, fiber or satellite connectivity.

EDUCATION:

Ball State University, IN.

Midland College, SC.

University of Colorado at Colorado Springs, CO.

University of Denver, CO.

- Undergraduate Courses

- Graduate with dual EET Degrees

- Undergraduate Engineering Courses

- Graduate Engineering Classes

Professional & Organizational Training: Team Facilitation and Development, Team Dynamics, Time

Management, Employee Empowerment. Creative Risk Taking, Leadership Principals, Change Management,

Excellence Through Quality, Problem Solving Techniques, Team Building Techniques, SPC (Statistical Process

Control), DOE (Design of Experiment), Taguchi Techniques, ISO 9001/9002 Compliance, General radiotelephone

Operator FCC license. Member BICSI (Building Industry Consulting Services International) & SCTE (Society of Cable

Telecommunication Engineers).

Technical Courses: UNIX/BSD Sun System Administration, UNIX-System V System Administration, UNIX Shell

Programming, Grounding and Shielding Networks, Ethernet Network Protocols, TCP/IP, SCSI, comprehensive

understanding of PC and network architecture, problem analysis and diagnostics. Fluent with MS Office applications

& Visio.

Certifications

DCSE (Dell Certified Systems Expert). HP ExpertONE. OSHA/Confined Space. Presently studying for CCNA/CCNP

certifications & Universal & Corning Fiber Certification.

Languages: CLI, Scripting, Pascal, C, Visual Basic; Applications: DTP (Word, WordPerfect, FrameMaker),

Spreadsheets (Excel, 20/20), Presentation (MS PowerPoint), SPC Software (EnhanSys, SAS), Database (Oracle,

SQL, MS Access), Drawing (AutoCAD LT, Visio Technical). IPC: OLE, ODBC.

Computer Operating Systems: Windows 8, Windows 2008, 2003, & Exchange Server, Active Directory, Small

Business Server, NT4, IIS, Windows 7, Vista, XP, Windows 2000, MS-DOS, Macintosh OSX, OS/2, HP9000 HP/UX,

Data General Nova/Eclipse AOS/VS, SUN-OS, Berkeley (BSD) and System V UNIX.

Network Communications Protocols & Test Equipment

Network Test & Cabling: JDSU (ITV-600) TDR, Progressive Electronics Fluke MicroScanner Pro, Fluke (DTX4000),

JDSU Certifier 40G, Ideal LANTEK II, Optical Power Meter (WG OLP-1), Corning Unicam Fiber kit.

Packet Protocols: TCP, xDSL, ISDN, Frame, T1, ATM, MPLS, 802.11x/WLAN,

Other: Ethernet TCP/IP, UPD, Bluetooth, DOCSIS, HTTP/HTTPS, FTP, Traceroute, PING, Telnet, Netstat,

NetShell, ARP, Cisco, VoIP, Firewall, IDS (Intrusion Detection), VPN, RDP, xDSL, PoE, HomePNA, HPNA.

VSAT & Satellite: AMC-MSV/TMI (data, telephony, radio), Inmarsat (telephony/data), Iridium (telephony/data),

Globalstar (telephony/data), Hughes/HNS DirecWay/DirecPC/DirecDuo (data), Gilat/SpaceNet (Data),

Connexstar (Data), GPS, DirecTV & Echostar/Dish Network SATV (DBS/DVB) systems, Channel Master,

Andrews & Prodelin antennas. DW4010. DW4020, DW1000/Brighton, Connexstar/Skystar 360E & Advantage

720.

RF: Microwave, Wi-Fi/802.11, Infrared, 2-way UHF, VHF, HF, 800hz.

Cellular: AMPS, GSM/GPRS, CDMA, CDPD, TDMA, PCS

Test Equipment: Network Testers/Analyzer/Qualifier, DVM, OTDR, Spectrum Analyzer, RF Field Strength Meter,

Oscilloscope, Logic Analyzer, Cable/Continuity Testers, Toner, Waveform/Signal Analyzer, WireShark Protocol

Analyzer, etc.

DW Resume… Pg 3 of 4

Specialized Courses: ANDO, MegaOne, Teradyne, Accutest ATE & HP1000 Programming (UNIX/C); Motorola and

Intel 48 Series Assembly Language Programming. Developed and administered several Programming and System

Programming Training classes, including half day seminars on Advanced Design Debug Techniques and multiple AdHoc

SMB Networking Support classes.

Personal/Professional Interests: Developing and integrating new technologies. Participant/Presenter-Trade Shows

and Instructional Technical Conferences. Problem Solving Techniques, Training development. Organizational

Development and Business Process Re-Engineering.

 http://www.linkedin.com/in/dmwolfe/

 recently passed complete background & drug screen.

 ( Personal & professional references a/o a complete resume with prior Management, Systems Engineering, Consulting

and Training experience with Fortune 500 Corporations, available upon request. )

DW Resume… Pg 4 of 4